Frequently Asked Questions

FAQ

Quick answers to the most common questions. For other questions, please contact us.

  • What is the delivery time?

    UK-wide shipping in 2 to 4 business days. Orders over £50 qualify for free shipping.

  • Can I return a product?

    Yes. You have 7 days after receiving your order to initiate a return. The customer pays for return shipping. Please consult the returns policy.

  • Do you sell alcohol online?

    No. We only sell alcohol at our physical store in Great Yarmouth.

  • Are all the products from Portugal?

    Most of them are — cookies, olive oils, preserves, honey, pastries. We always indicate the origin and allergens on each product's description.

  • How do I contact the store?

    You can use the contact page or call +44 7410 969414. Physical shop at 93–94 St. Peters Road, Great Yarmouth, NR30 3AU.